Privacy Policy

Information you give us. When you contact us, create an account or make a purchase, we collect the information you provide, such as your name, email address, company name, billing details and the content of your messages.

Information collected automatically. When you visit the Site, our hosting and security providers process technical data such as your IP address, browser type, device information and the pages you request, so that the Site can be delivered and protected.

Information from your use of the Services. When you use our products, we process the inputs you submit and the outputs generated for you in order to provide the Services to you.

Payment information. Payments are handled by third-party payment processors. We do not store full card numbers on our systems.

• To provide, operate and support the Services and your account
• To process payments, send receipts and manage subscriptions
• To respond to your messages and requests
• To protect the Site and Services, prevent fraud and enforce our terms
• To comply with legal obligations
• To send product updates where you have agreed to receive them; you can opt out at any time

We do not sell your personal information. We share it only as follows:

• With service providers who host, secure, process payments or otherwise help us operate the Services, under obligations to protect it
• With the providers of the AI software we offer, to the extent needed to deliver the product you use
• When required by law, or to protect the rights, safety and property of you, us or others
• In connection with a merger, acquisition or sale of assets, subject to this policy

The Site does not currently use advertising or analytics cookies. Our hosting and security providers may set strictly necessary cookies to deliver and protect the Site. If we introduce other cookies, we will update this policy and ask for consent where the law requires it.

We keep personal information for as long as needed to provide the Services, meet our legal and accounting obligations, resolve disputes and enforce our agreements, and then delete or anonymize it.

We use reasonable technical and organizational measures to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Depending on where you live, you may have the right to access, correct, delete or receive a copy of your personal information, to object to or restrict certain processing, and to withdraw consent. California residents may have additional rights under the CCPA, and residents of the European Economic Area and the United Kingdom have rights under the GDPR.

To make a request, email hello@orvion-ai.com. We will respond within the time required by applicable law and will not discriminate against you for exercising your rights.

We are based in the United States, and the information we collect may be processed in the United States and other countries where our service providers operate. Where required, we use appropriate safeguards for these transfers.

The Services are not directed to children under 13, or under 16 where local law sets a higher age, and we do not knowingly collect their personal information. If you believe a child has provided us with personal information, contact us and we will delete it.

We may update this Privacy Policy from time to time. We will post the updated version on this page and change the date above. If changes are material, we will provide additional notice where appropriate.

Questions about this policy or your information can be sent to hello@orvion-ai.com or to the address below.